Your IP : 216.73.216.43
<!--@subject A recurring subscription order failed to be placed. @-->
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<h2>Subscription order failed to be placed</h2>
<p>A payment was successfully collected for a subscription, but the order failed to be placed in Magento.</p>
<ul>
<li>View <a href="{{var paymentLink}}" target="_blank">payment</a>.</li>
<li>View <a href="{{var subscriptionLink}}" target="_blank">subscription</a>.</li>
<li>View <a href="{{var customerLink}}" target="_blank">customer</a>.</li>
</ul>
<p>Error:</p>
<pre>{{var errorMessage}}</pre>
<p>Stack trace:</p>
<pre>{{var stackTrace}}</pre>
<h2>Important information:</h2>
<p>You will need to pass the above error to your developer for resolution assistance. Once the problem has been resolved, you can create the subscription order by re-sending the webhook event. To re-send the event:</p>
<ul>
<li>Navigate to <a href="{{var eventLink}}" target="_blank">{{var eventLink}}</a>.</li>
<li>Scroll down to the <b>Webhook attempts</b> section.</li>
<li>If there is at least 1 successful delivery, <b>do not re-send the event</b>, as this will create 2 subscription orders for the same payment.</li>
<li>If there are no successful deliveries, click the Resend button to create the recurring subscription order.</li>
</ul>
<p><b>Warning:</b> You have 15 days to fix and resend the webhook event. After 15 days, you will not be able to re-send the event from the Stripe dashboard.</p>
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